Welcome to ADNOSYS (“we,” “our,” or “us”). We are a global IT solutions provider operating across India and the United Arab Emirates. We value your privacy and are committed to protecting your personal data in compliance with India’s Digital Personal Data Protection Act (DPDPA) 2023 and the UAE’s Personal Data Protection Law.
2. Data We Collect
We collect information that you voluntarily provide when you click “Start Your Project” or contact us:
- Identity Data: Name, company name, and job title.
- Contact Data: Email address, phone number (WhatsApp), and physical address.
- Technical Data: IP address, browser type, and location data (collected via cookies for SEO optimization).
3. How We Use Your Data
- To provide custom software, web development, and ERP services.
- To communicate project updates and invoices.
- To comply with legal tax obligations in India and the UAE.
4. Compliance for India (DPDPA 2023)
Under Indian law, you have the right to:
- Withdraw Consent: Stop us from processing your data at any time.
- Correction & Erasure: Request that we update or delete your personal information.
- Grievance Redressal: If you have a complaint, you may contact our Team.
5. Compliance for UAE (PDPL 2021)
Under UAE law, we act as a Data Controller. We ensure:
- Data Security: Your data is encrypted and stored on secure servers.
- Cross-Border Transfer: Data transferred between our India and UAE offices is protected by strict Standard Contractual Clauses (SCCs).
6. Data Retention
We do not keep your data longer than necessary. Inactive lead data is automatically purged after 12 months unless a service contract is active.
7. Contact Our Data Protection Team
For any privacy-related inquiries, please email: [email protected]